Shipping Policy — nailo.shop

1. Free Shipping on Every Order

We offer free standard shipping on all orders — with no minimum purchase required. The shipping cost is on us, no matter how many items you order.

2. Order Processing

All orders are processed promptly after payment is confirmed. You will receive an email confirmation with your order details as soon as your order is placed.

3. Delivery

We deliver to the shipping address you provide at checkout. Delivery times may vary depending on your location, the shipping carrier, and other factors beyond our control.

Once your order ships, you will receive a shipping confirmation with tracking information so you can follow your package every step of the way.

4. Shipping Address

Please make sure your shipping address is complete and correct when placing your order. We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address. If your package is returned to us because of an invalid address, we will contact you to arrange re-delivery or a refund.

5. Customs & Import Duties — Covered by Us

We cover customs duties, taxes, and import fees on international orders. The price you pay at checkout is the final price — no additional charges will be collected upon delivery.

6. Missing, Lost, or Damaged Packages

If your package has not arrived, is lost, or arrives damaged, please contact us at celscheuzkati@hotmail.com with your order number and we will make it right.

7. Questions?

If you have any questions about shipping, please email us at celscheuzkati@hotmail.com — we are always happy to help.

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